This recruitment by Concentrix is a good opportunity for a fresh graduate or early career professionals interested in starting career in Technical Support and Customer Experience. The company is on a recent hiring spree as they are looking for Voice / Non-Voice support process Technical Support Executives in many locations in India.
This is an opportunity for candidates from 2023, 2024, 2025 and 2026 batch. Experience: up to 0-3 years/ fresher is exposed to global clients and could be the first job right out of school for IT support and customer service candidates.
Job Summary
Concentrix is looking for Technical Support Executives to support customers in all areas of support including hardware, software, operating system, internet, network and application problem solving. The candidates so selected will interact with the customers via phone, email or chat and give them clear solutions as per the technical problem detailed.
Requires good communication, troubleshooting skills, patience and customer orientation. Candidates will also be using CRM or ticketing system to record incidents and escalate problems if needed when they are complex.
About the Company
Concentrix is a technology and services firm dedicated to the experience of customers and customers' business solutions. It's suitable for businesses in various sectors, and it enables them to do so with customers, technology support, digital processes, and other business processes.
Technical support offers postgraduate professionals valuable hands-on experience of troubleshooting, customer interaction, incident management, and IT processes. Staff can also come into contact with foreign clients and information, gaining useful professional experience.
Job Details
| Company Name | Concentrix |
| Role | Technical Support Executive |
| Experience | 0–3 Years |
| Job Location | Pan India (Multiple Locations) |
| Eligible Batches | 2023, 2024, 2025 & 2026 |
Eligibility Criteria
Concentrix is hiring candidates with a number of educational backgrounds. Eligible qualifications include:
- Any Graduate
- B.E. / B.Tech
- BCA / MCA
- B.Sc
- B.Com
- BA
- BBA
- This module will give students a general understanding of the MBA and other graduate qualifications.
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Candidates from 2023, 2024, 2025, and 2026 batches
Students and professionals with up to three years' experience.
Candidates should possess good communication skills in English and basic computers’ knowledge including computer hardware, operating system, network & troubleshooting.
Job Responsibilities
Being a Technical Support Executive, you will have the responsibility of having an understanding of the technical problems incoming to the customer and giving any appropriate technical solutions to the problems. Customer interactions could be via voice, email or chat, depending on the process assigned.
Troubleshoot windows, internet connection, applications, computer hardware, computer software and any other technical problems. Problems that do not get sorted out at the initial level, may require proper documentation and escalation to the higher-level support sferics.
Key Responsibilities
- Handle technical support enquiries over the phone, email & chat.
- Troubleshoot hardware, software, operating system, and network problems.
- Identify and solve customer issues, giving sequential answers.
- Report and track incidents in CRM/tickets systems.
- Raise non-resolved technical issues to higher level teams.
- Keep detailed records of customer communications.
- Achieve quality, productivity and customer satisfaction goals.
- Obey Company Security and data Privacy policies.
- Express technical solution creatively to customers.
Required Technical Skills
Students should be familiar with the following skills & technologies:
- Comprehensive and excellent command of the English language.
- Windows Operating System Basics
- Computer Hardware and Software Knowledge
- Networking Fundamentals
- IP Address, DNS, Wi-Fi and Internet Concepts
- Analytical Skills & Problem-Solving Skills
- Quick Learning Ability
- Typing and Documentation Skills
- Customer Service Orientation
Familiarity with Microsoft Office, with basic knowledge of Android and iOS troubleshooting, peripheral devices and systems, CRM, ticketing systems and remote desktop can still be an asset.
What does the Company do?
It means that you have an opportunity to get experience in a professional workplace and learn hands-on how to enhance your technical and customer service skills. For freshers, the job can provide a foundation in the IT sector, service desk, and customer service.
Here are some great benefits of hiring a motor coach rental agency.
- The chance to learn about overseas customers.
- Skills training and support.
- Understanding of opportunities to reinforce troubleshooting skills.
- Experience with professional support processes and tools.
- Career structure opportunities.
- Pro-supportive and inclusive work environment.
- Employee recognition programs.
- Opportunity to move into senior and leadership positions.
Progression in this career might involve positions such as Technical Support Executive, Senior Technical Support Executive, Subject Matter Expert, Team Leader, Assistant Manager and Operations Manager.
Benefits
Job positions, locations, and employer policies may vary as to whether they receive:
- Competitive salary package.
- If applicable, hybrid working opportunities for suitable positions.
- Financial support for training and skills development.
- Gains to health and well-being.
- Career growth opportunities.
- Employee recognition programs.
- Inclusive work culture.
- Global client exposure.
| Company | Concentrix |
| Role | Technical Support Executive |
| Location | Pan India (Multiple Locations) |
| Experience | 0–3 Years |
Company: Blue Yonder
Blue Yonder Recruitment 2026 is hiring for the Support Engineer 1 role in Coimbatore, Tamil Nadu, India. Candidates with 0–2 years of experience can apply for this opportunity to build their technical support skills and grow their career with Blue Yonder.
| Company | Blue Yonder |
| Role | Support Engineer 1 |
| Location | Coimbatore, Tamil Nadu |
| Experience | 0–2 Years |
Company: Wesco
Wesco Recruitment 2026 is hiring for the Associate Support Engineer role in Bengaluru, Karnataka, India, with a hybrid work model. This opportunity is ideal for candidates looking to build their career in technical support and gain valuable experience with Wesco.
| Company | Wesco |
| Role | Associate Support Engineer |
| Location | Bengaluru, Karnataka |
| Experience | 0–2 Years |
Tips Before Applying
Rephrase Windows basics, computer hardware, troubleshooting, computer software, networking, IP addresses, DNS, Wi-Fi, and Internet connectivity issues. It's also important to be familiar with the processes of how CRM and ticketing are utilized to capture and address customer issues.
This job requires strong communication skills. Confidently provide effective responses to general support questions concisely and in plain English.
Add your educational qualification, technical skills, customer support, internships, certifications and relevant projects to your resume. Explain communication, customer services, problem solving and troubleshooting skills suitable for the job.
Conclusion
The job position for technical support executive at Concentrix is a good opportunity for freshers and professionals with 0-3 years of experience. What makes this position so appealing is the lack of restrictions on its location in India, its wide eligibility criteria for graduates, the technical training, exposure to global clients, and the structured career path. This job has nothing to worry about concerning its place of work in India, or its eligibility with respect to graduates, technical training, international client exposure, or a career path that is defined. Those who have passed out in Batches 2023, 2024, 2025, 2026 can check the requirements and apply for suitable job openings within Conglomerates like Concentrix.
