Over at Oracle Corporation, they've just announced a super fresh popup that's hot off the press for a position called “Support Engineer 1”. This position is ideal for someone interested in building a career at one of the world's greatest technology firms, in an opportunity to work with Oracle products, Cloud and Enterprise software solutions.
Support Engineer 1 is available for candidates from 2024, 2025 and 2026 batches with a max experience of 0–2 years. This location is in Bangalore and will work primarily in supporting Oracle customers through technical assistance and troubleshooting product problems; will work with engineering teams; and will be responsible for delivering good customer service. In this kind of position, you will have the chance to learn about new technologies and troubleshoot any technical issues that have come up. If you like to troubleshoot technical problems as well as learn about new technologies, then this is the opening you need on your resume to start your career.
Job Summary
Oracle is looking to recruit Support Engineer 1 staff members for a new support team around the world. Selected candidates will have to support customers with technical support, document the technical solution, keep a technical support record and work amidst the engineering teams to enhance the product quality. This position offers a great opportunity to apply Oracle skills, learn about cloud platforms and enterprise customer support while further developing technical and communication skills.
About the Company
Oracle Corporation, a global leader and one of the world's largest technology companies, offers enterprise-grade, cloud-based, database management and business applications. The company provides services to millions of customers in banking, insurance, healthcare, retail, manufacturing, telecommunications, education and government, among others.
Oracle's area of expertise is mainly centered around its products in the field of Artificial Intelligence, databases, Cloud infrastructure, ERP solutions and solutions for CRM. Oracle has operations in over 175 countries and provides employees with a flexible, innovative workspace, ongoing training and development routes, and a chance to work on massive projects across the globe.
Job Details
| Company Name | Oracle |
| Role | Software Engineer 1 |
| Experience | 0–2 Years |
| Job Location | Bangalore, Karnataka |
| Eligible Batches | 2024, 2025 & 2026 |
| Company Name | Oracle |
| Role | Associate Consultant |
| Experience | 0–2 Years |
| Job Location | Bangalore, Karnataka |
| Eligible Batches | 2024, 2025 & 2026 |
Eligibility Criteria
Candidates who are willing to apply for this opportunity must have the following criteria:
- B, E or B Tech with a minimum of 0-3 years' experience.
- Eligible graduating batches: 2024, 2025, and 2026.
- Candidates who are freshers or have an experience of up to two years can apply.
- English (verbal and written) communication skills.
- Excellent problem-solving and analytical skills.
- Interested in acquiring Oracle technologies and Cloud Solutions.
- Candidates who have experience in Internship or technical support will be allotted with a preference during selection.
Job Responsibilities
You will be responsible as a Support Engineer 1 to help customers with Oracle products through a process of problem diagnosis, solution research and timely resolution of service requests from customers. Collaborate closely with senior team members, product teams, support professionals to continuously support high customer satisfaction and organizing support processes better.
This role is ideal for those with hands-on experience in enterprise technical support and troubleshooting, knowledge management, and cloud-based technology solutions.
Key Responsibilities
- Help in technical areas with Oracle customers via phone and electronic channels.
- Fix and solve all types of technical issues in customers.
- Evaluate, reproduce, troubleshoot and confirm product problems.
- Record requests for documents and keep technical records.
- Describe troubleshooting solutions and write Knowledge Base articles.
- Work with internal support and senior engineers.
- Track and resolve any problems or issues with support in a timely matter.
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Recommend changes to improve processes and procedures.
Provide high-quality service, meeting customer expectations.
Required Technical Skills
The candidate needs to be familiar with these concepts and technologies:
- Oracle Database and SQL Basics
- Java or Python Fundamentals
- Linux / Unix Basics
- TGT skills in troubleshooting and debugging.
- Problem Solving and Analytical Thinking
- Customer Service Mindset
- Team Collaboration
- Technical Documentation
- Effective verbal and written skills.
Understanding of enterprise applications/operating systems will be helpful.
What’s the point of giving the company a call?
Oracle is an exceptional company to embark on a brilliant career path in enterprise technology and cloud computing. Workers are continually given learning opportunities with products that are being used by some organizations around the world.
The reasons to join Oracle are some of the followings:
- Collaborate with world’s top tech company.
- Gain experience using Oracle products and Oracle Cloud.
- Gain practical experience and knowledge from experienced engineers and technical experts.
- Enjoy access to world class learning and certification programmers.
- Gain knowledge of enterprise customer support.
- Project work opportunities with global projects.
- Opportunities for excellent career advancement.
- Working as a team.
- Team based and inclusive working environment.
Benefits
Oracle's employees are offered a range of professional and personal benefits such as:
- Competitive salary package.
- Health insurance and life insurance.
- Retirement benefits.
- Learning & certification program.
- Career growth opportunities.
- Global work environment.
- Employee wellness initiatives.
- Engaging with volunteer and community organizations.
| Company | Oracle |
| Role | Software Engineer 1 |
| Location | Bangalore |
| Experience | 0–2 Years |
| Company | Oracle |
| Role | Associate Consultant |
| Location | Bangalore |
| Experience | 0–2 Years |
Tips Before Applying
Prior to the application, improve your knowledge of SQL, Oracle Database fundamentals, Java or Python programming, Linux commands, troubleshooting and customer support concepts. Candidates are expected to enhance communication skills as there is a lot of interaction with customers in this role.
Debug, understand and interpret technical documentation and gain an understanding of fundamental cloud computing concepts. Having a background with Oracle Cloud Infrastructure (OCI), understanding concepts of a databases and the support flow will give you extra points on your resume during interviews.
Add your education, internships, certifications, technical projects, and programming skills to your resume, along with any database and cloud technology experience. Good communication skills and problem-solving skills are good all-round attributes that candidates are expected to have as they go through the recruitment process.
Conclusion
Oracle Recruitment 2026 Support Engineer 1 is a great job for freshers or early-career professionals seeking to embark on an enterprise technology and Technical Support career path. The role will offer continuous learning opportunities, a solid base to grow and develop within the Oracle environment, with cloud computing and the interaction with global customers. If you love Technology, Troubleshooting and Customer Support then be sure to get ready and submit your application early through the official Oracle Careers webpage.
